Put in place an Abuse and Fraud Firewall; Ensure accurate and timely approvals decisions.
- Online Approvals & Pre-Authorizations
- Multiple Approval Request Channels
- Provider Web Portal
- Client Web Portal
- Mobile Application
- Email Integration
- Offline
- Automatic Approval Decision based on
- Automatic Insured Eligibility Check
- Automatic Policy Configuration Check
- Automatic Medical Rules Validation
- Automatic Non-medical Approval Engine Rules Verification
- Policy Related Rules
- Insured Related Rules
- Benefit Related Rules
- Provider Related Rules
- Fraud and Abuse Pattern Detection
- Fast Access to Insured Medical File
- Medical Conditions
- Services Timeline (Diagnostics, Treatment, Hospitalization)
- Episodes Related to Medical Conditions
- Dispensed Drugs Timeline by Type and Main Ingredients
- Multiple Approval Request Channels
- Fast Access to Insured Timeline
- Aggregated Transactions
- Detailed Transactions
- Insured and Provider Notification (SMS & Mobile App)